Booking

In order to make a search of the available houses, it is necessary to make the following steps:

• Indicate the month and day of entrance


• Number of nights


• Region (optative)


• Num. of people (not including the small children of 2 years)


• Rate (optative)

Search, shows you the available properties in the list or the map according to the chosen option.

Map, indicates with a green point the geographic situation of each available house. Clicking on the photo allows you to access information on each house.

The page of each house informs us about the services available, the prices according to capacity and periods. Availability and geographic situation.

The options are:

- More information about the specific house
- Send booking request


RESERVE REQUESTS:

They are arranged in the schedule:

• Monday - Friday


• Mornings: 9:00 - 14:00


• Afternoons: 15:00 - 18:00

The booking request blocks the selected dates of each house in the Web.
Ruralverd will contact you to confirm the reserve. In case of not having any answer, the reserve request will be cancelled in 48 hours.

When confirming the reserve, Ruralverd sends you a mail with your personal details, the rented house, the period, the total amount and the bank account where you will have to make a payment of 25%. With this deposit you secure your booking.

When receiving the payment, Ruralverd sends a new mail with the personal details, the rented house, the period, total amount, amount paid, instructions of arrival, telephone of contact to confirm your arrival time, map of access with the recommended route,…

The payment of the rest of the amount (75%) will be paid to the reserved house directly. In some cases the complete payment of the reserve is through Ruralverd. This information is indicated. When receiving the rest of the payment amount, Ruralverd sends a new mail indicating the payment of the totality.

Deposit: your RESERVE document indicates the amount of the damage deposit, only in the houses where is required

Frequently Asked Question

The prices are per person or per house?
Lodging in independent houses: the prices are per house, per periods of two nights or of one week and per the number of people indicated in the page of the house, extra beds are not included.

Lodging in rooms: the indicated price is per person and night in the indicated regime. To Sleep and breakfast, half pension or full pension.

How many people can lodge in each house?
The client is obliged to inform Ruralverd the number of people who will be lodge.
This number of people cannot never exceed, with the exception of children under 2 years old.
In the case of large groups, for example more than 15 people, it is better that you contact with us so we can offer a wide range of different possibilities.

What is the minimum stay?
The minimum stay is two nights, but may depend on the bank holidays, Easter holidays and Christmas.
In summer, the minimum stay is 7 days with arrival on Saturday or Friday.
The cost may change depending season of each house, when clicking on the calendar shows the price of the selected date

When do I have to pay the rest of the amount?
The rest of the amount must be paid when you arrive at the house. In some cases RuralVerd manages the entire payment for the house. This is indicated in your booking document.

Do I have to pay a damage deposit?
Your reserve document indicates the amount of the damage deposit, only in the houses where is required.

What time can I arrive and what time do I have to leave?
Arrival time is between 17.00 and 20.00. You are required to leave the property before 12:00 midday on the day of your departure.
For weekend stays the departure time can be delayed until the afternoon as long as it does not coincide with arrival of new clients the same afternoon (you will be informed about this beforehand). Each property owner may have their own requirements on arrival and departure times.

How do I get to the house?
With the help of the maps we send you in your booking document.

How will I get the keys?
From the owner or representative, who you should contact a few days before your arrival. Their telephone numbers will be given to you along with your booking document.

Can we take our dog, etc.?
Only in the properties indicated on our website.
You must keep dogs etc. under control at all times and keep them off sofas and beds. You will be held responsible for any damage caused by dogs or any other pets

Who do I go to if I need help or any information during my stay?
At the house you will find all the relevant tourist information about the area, a list of important telephone numbers, and instructions on the use of domestic appliances and other equipment. The owner or representative will inform you of the nearest places to do your shopping, the location of the rubbish bins and the nearest local services.
If you consider that the accommodation or service you have received does not comply with the necessary standards, you must contact the owner, representative or RuralVerd so that a solution or alternative can be found as soon as possible.

Timetable:

• Monday - Friday


• Mornings: 9:00 - 14:00


• Afternoons: 15:00 - 18:00

Remember you will be staying in a rural environment. You may find noises and smells from farming or cattle installations which not usual in urban areas.

Are towels and bed linen included?
At the property you will find bath towels, bed linen and blankets. If , exceptionally, the property does not offer this service, you will find it indicated in the information about the property on our website.

What equipment will I find at the house?
The equipment (domestic appliances etc.) for each house may vary so it is necessary to consult the information about the services the house offers on our website.

When are the houses cleaned?
The houses are cleaned before the arrival of clients. It is the client who is responsible for the cleaning during the stay. On your departure day you are responsible for leaving the property in good condition and at the required time.